Making Pallet Delivery Simple
We built pallets.delivery because sending a pallet across the UK should be as straightforward as posting a parcel. No jargon, no hidden costs, no hassle.
- Pallets delivered
- 50,000+
- Depot locations
- 150+
- On-time rate
- 98.5%
- Customer rating
- 4.8/5
Our Story
pallets.delivery was founded with a single purpose: to take the complexity out of pallet freight. For too long, sending a pallet in the UK meant navigating confusing rate cards, making phone calls during office hours, and hoping for the best when it came to delivery times and pricing.
We saw an opportunity to build something better. By combining modern technology with the UK's established pallet network infrastructure, we created a platform that lets anyone — from a small business shipping their first order to a warehouse manager coordinating dozens of daily collections — book pallet delivery online with complete confidence.
Our platform connects you directly to the UK's leading pallet networks, providing instant quotes that reflect real-time availability and routing. When you book through pallets.delivery, you get the same carrier quality and network reliability that major logistics companies use, but with a booking experience designed for clarity and speed.
Based in London, our team brings together experience from logistics, technology and customer service. We understand that behind every pallet is a business depending on reliable delivery, and we take that responsibility seriously.
Our Mission
To democratise pallet freight by giving every business and individual access to competitive rates, reliable carriers, and a booking experience that just works. We believe transparent pricing and honest service should be the standard, not the exception.
Our Values
Three principles guide everything we do, from how we build our platform to how we handle your shipments.
Reliability
When we say your pallet will be collected on Tuesday and delivered on Wednesday, we mean it. We work exclusively with established, proven carriers and hold them to the same high standards our customers expect from us. Our 98.5% on-time delivery rate is a commitment we measure and improve upon every single day.
Transparency
No hidden fees, no surprise surcharges, no small print designed to trip you up. The price you see at quote stage is the price you pay at checkout. We show you exactly what is included in every quote, from collection to delivery, including insurance cover. If there is ever an issue with your shipment, we will tell you straight away rather than leaving you guessing.
Simplicity
Freight logistics can be complicated, but booking a pallet delivery should not be. We have stripped away the industry jargon and built a platform that anyone can use, whether you have sent a thousand pallets or this is your very first one. Two postcodes, a pallet size, and you have a quote. Three more clicks and you have a booking.
The Network Behind Your Deliveries
We don't operate our own fleet. Instead, we partner with the UK's most established pallet networks and carriers — companies that have been moving freight across Britain for decades. This approach means you benefit from mature infrastructure, extensive depot coverage, and operational expertise built on millions of pallet movements each year.
Every carrier in our network is vetted for performance, reliability and insurance cover. We continuously monitor delivery metrics across our carrier base, including on-time collection rates, transit damage incidents, and proof-of-delivery compliance. Carriers that fall below our standards are removed from the platform.
150+
Depot locations
UK-wide
Mainland coverage
Vetted
All carriers audited
24/7
Tracking available
A Small Team With Big Ambitions
We are a lean, focused team based in London, combining deep logistics knowledge with modern product development. Every member of our team has a direct impact on the experience you have when you use pallets.delivery.
Engineering
Building the platform that powers instant quotes, live tracking and seamless carrier integration.
Operations
Managing carrier relationships, monitoring service levels, and ensuring every pallet reaches its destination.
Support
Real people answering real questions, by phone and email, Monday to Saturday.
- Fully Insured
- 50,000+ Deliveries
- 99.2% On-Time
- 4.8★ Rated
Ready to Ship?
Experience the simpler way to send pallets across the UK. Get your quote in seconds.
No account needed Price in 30 seconds £50k insurance included